I sent in a question to Customer Support, how long will it take to receive a response?

Usually we reply within 48 hours after submitting the form. However, in the busy periods it may take up to 3 working days for us to reply.

Our office is open Monday-Friday 9AM-5PM.

We are closed on Weekends and Holidays observed by the United Kingdom, so questions submitted after our office hours are replied back on the following 1-2 business day.

We kindly thank you for your patience!

If your question was not answered in our support topics, please click here to contact us.

Back to FAQs