FAQs

  • What is your policy on lost or delayed packages?
  • Why hasn't my package arrived yet?
  • Will I be covered for warranty if I buy from an Authorized Partner?
  • What is SPIGEN warranty policy?
  • I keep getting an error message when I'm trying to complete my order, what should I do?
  • Is there a retail store or an online seller in my country?
  • How do I know which side is the adhesive side for my screen protector?
  • I sent in a question to Customer Support, how long will it take to receive a response?
  • How do I return my package? Do I need to include anything?