We are responsible for our product conditions. We would love to help you resolve any issues. We want you to have a positive experience every time you shop with keepincase.com. Please let us know if you have received any defected item by contacting us. We offer 90-Day Limited Warranty against Manufacture Defects.
- This policy is only valid for naturally defected item as that counts as a production error.
- Defection caused by any other accidents, including failure of installation, carelessness by the user, or defection caused by owner's usage, cannot be applied for this warranty.
Items must be requested to be warrantied within 90-Days of the purchase date to be considered for a defect review, otherwise it will not be eligible for any warranties.
There are some requirements for Warranty:
- Close-up photo of defected item, defected area
- Full name used on purchase
- Order # with full name of the product purchased
- Shipping Address