Why hasn't my package arrived yet?
Royal Mail usually delivers within 1-3 working days, but sometimes may take up to 5 working days. This does not include weekends or holidays.
Due to COVID-19, all orders may experience some delays in delivery. While we are despatching all orders promptly delivery companies including Royal mail are experiencing delay. We apologise for inconvenience.
Royal Mail International Signed for delivery usually deliveres within 1-2 weeks within EU countries, in rare cases may take up to 4 weeks. Please check your tracking number for further details.
Royal Mail International Signed for delivery to other countries may take from 2 to 6 weeks.
Please note that International Customs holding differ from country to country, and can hold a package up to 30 working days.
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