Why hasn't my package arrived yet?

UK :

Royal Mail usually delivers within 1-3 working days, but sometimes may take up to 5 working days. This does not include weekends or holidays.

Due to COVID-19, all orders may experience some delays in delivery. While we are despatching all orders promptly delivery companies including Royal mail are experiencing delay. We apologise for inconvenience. 

European Union:

Royal Mail International Signed for delivery usually deliveres within 1-2 weeks within EU countries, in rare cases may take up to 4 weeks. Please check your tracking number for further details. 

Other countries:

Royal Mail International Signed for delivery to other countries may take from 2 to 6 weeks.

Please note that International Customs holding differ from country to country, and can hold a package up to 30 working days.

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